Pet supplies in Hyderabad, delivered in 60 minutes
Cuddle Paws Co is a pet store, grooming salon and veterinary clinic at West Side Shopping Mall, Indira Nagar, Gachibowli, Hyderabad. We stock 3,800+ products for dogs, cats, birds and small pets, with 60 to 90 minute delivery across Hyderabad.
Frequently asked questions
Do you deliver on the same day in Hyderabad?
Yes. Orders placed before 6:30 PM are delivered the same evening, usually within 60 to 90 minutes, across Hyderabad. Delivery outside Hyderabad takes 3 to 5 working days.
Is delivery free?
Delivery is free on orders over ₹799 in Hyderabad, and over ₹999 across Telangana and Andhra Pradesh. Below that a standard delivery charge applies, shown at checkout before you pay.
Do you accept cash on delivery?
Yes, cash on delivery is available on orders up to ₹4,999. A small convenience fee applies and is shown at checkout.
Where is your store?
Cuddle Paws Co is at West Side Shopping Mall, beside Main Road, Indira Nagar, Gachibowli, Hyderabad, Telangana 500032. Call or WhatsApp us on +91 82474 20024.
How much does dog grooming cost?
Grooming at Cuddle Paws Co in Gachibowli starts at ₹499 for a dry bath, which covers a waterless clean, blow dry, ear cleaning and nail trimming. A full wet bath with blow dry is ₹850, and the premium package with de-shedding is ₹1,300. Final price depends on breed size and coat condition.
Do you offer pet boarding?
Yes. Boarding starts at ₹600 a day at our Gachibowli store, with supervised day and night care. A current vaccination certificate is required.
Is there a vet at the store?
Yes. Dr. Badawath Pavankumar, B.V.Sc & A.H., consults at our Gachibowli store. Vaccination, deworming and general consultation are available. Appointments are preferred, walk-ins welcome.
Do I need a prescription for pet medicines?
Some medicines require a valid veterinary prescription before we can dispense them, in line with the Drugs and Cosmetics Act. Over-the-counter items such as dewormers, tick and flea spot-ons and supplements do not.
Can I return or exchange a product?
Unopened products in their original packaging can be returned or exchanged within 7 days of delivery. Opened food, medicines and grooming products cannot be returned for hygiene and safety reasons.
Do you sell pets?
No. We sell products and provide services for pets, but we do not sell animals. If you are looking to bring a pet home, please consider adopting from a local shelter.
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FAQs
We aim to deliver within 60–90 minutes for eligible Hyderabad pin codes. Quick delivery runs 10 AM–8 PM daily. Orders after 6:30 PM are delivered next day by 12 PM.
Free above ₹799 in Hyderabad. For Telangana & AP, free above ₹999. Below that, charges vary by pin code. No hidden fees.
UPI (GPay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), Cash on Delivery, and in-store cash at Gachibowli.
Yes, before dispatch. Once dispatched, cancellation is not possible. Email info@cuddle-paws.com as soon as possible.
7 calendar days from delivery. Items must be unused in original packaging. Pet food, medicines, and opened grooming products cannot be returned.
Report within 48 hours of delivery (24 hours for wet food). Email info@cuddle-paws.com with your order number and photos.