Pet supplies delivered across India, same day in Hyderabad
Cuddle Paws Co is a pet store with grooming, boarding and day care at Vijay Nagar Colony and Gachibowli, Hyderabad. Our vet clinic at Gachibowli is not running at the moment. We stock 3,500+ products for dogs, cats, birds and small pets, with same-day delivery across Hyderabad.
Frequently asked questions
Do you deliver on the same day in Hyderabad?
Yes. Orders placed before 4:30 PM are delivered the same day across Hyderabad. Outside Hyderabad we send by courier, and delivery time depends on the courier.
Is delivery free?
Delivery is free on orders over ₹799 in Hyderabad. Outside Hyderabad the courier's charge is shown at checkout before you pay.
Do you accept cash on delivery?
Yes, in Hyderabad. A cash order has a delivery charge of ₹150, paid online when you order; you pay for the goods at the door. Orders sent by courier outside Hyderabad are paid in advance.
Where is your store?
Cuddle Paws Co is at St. Mary's School Rd, Laxmi Nagar, Mozampura, SBH Colony, Vijaya Nagar Colony, Hyderabad 500057, open 10 am to 10 pm, every day. Our Gachibowli shop is open too, with grooming, boarding and day care, 10 am to 10 pm every day; its vet clinic is not running at the moment. Call or WhatsApp us on +91 82474 20024.
How much does dog grooming cost?
Grooming at Cuddle Paws Co, at our Vijay Nagar Colony shop, starts at ₹500 for a dry bath (small and medium dogs), which covers a dry shampoo bath, blow dry, ear cleaning and nail trimming. A Basic Bath is from ₹850 and a Premium Bath from ₹1,300; dog prices go by size. All prices include GST.
Do you offer pet boarding?
Yes. Boarding starts at ₹600 a day at our Vijay Nagar Colony shop, with supervised day and night care. A current vaccination certificate is required.
Is there a vet at the store?
Not at the moment. Our vet clinic at the Gachibowli shop is not running at the moment. There is no vet at our Vijay Nagar Colony shop.
Do I need a prescription for pet medicines?
Some medicines require a valid veterinary prescription before we can dispense them, in line with the Drugs and Cosmetics Act. Over-the-counter items such as dewormers, tick and flea spot-ons and supplements do not.
Can I return or exchange a product?
Unopened products in their original packaging can be returned or exchanged. Dry food, cat litter, beds and mats, carriers, and medicines and supplements cannot be returned.
No. We sell products and provide services for pets, but we do not sell animals. If you are looking to bring a pet home, please consider adopting from a local shelter.
FAQs
Orders placed before 4:30 PM are delivered the same day in eligible Hyderabad pin codes, between 10 AM and 6 PM. Orders after 4:30 PM are delivered next day by 12 PM.
In Hyderabad, delivery is free on orders of ₹799 and above and ₹49 below that. Outside Hyderabad it is the courier's charge for your parcel's weight and pin code, shown at checkout before you pay.
UPI (GPay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), cash on delivery in Hyderabad (a ₹150 delivery charge is paid online when you order), and cash at our Hyderabad shop.
Yes, until your order is packed: open the order in your account and choose to cancel it, or message us on WhatsApp. Once it is packed it can no longer be cancelled; after delivery you can return it if the item can be returned.
See our Refund policy for how long you have. Items must be unused and unopened, in their original packaging. Dry food, cat litter, beds and mats, carriers, and medicines and supplements cannot be returned.
Report within 48 hours of delivery (24 hours for wet food). Email info@cuddle-paws.com with your order number and photos.
