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FAQs
We aim to deliver within 60–90 minutes for eligible Hyderabad pin codes. Quick delivery runs 10 AM–8 PM daily. Orders after 6:30 PM are delivered next day by 12 PM.
Free above ₹599 in Hyderabad. For Telangana & AP, free above ₹999. Below that, charges vary by pin code. No hidden fees.
UPI (GPay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), Cash on Delivery, and in-store cash at Gachibowli.
Yes, before dispatch. Once dispatched, cancellation is not possible. Email info@cuddle-paws.com as soon as possible.
7 calendar days from delivery. Items must be unused in original packaging. Pet food, medicines, and opened grooming products cannot be returned.
Report within 48 hours of delivery (24 hours for wet food). Email info@cuddle-paws.com with your order number and photos.
